Whether you have a feature request, want to report a technical bug, or provide general feedback, getting in touch is straightforward.

Help Center

You can always come back to this guide anytime by clicking the Settings icon on the left Navigation Panel. Then scroll down and select Contact Support, it’s easy as that.

Feedback

To submit feedback, head over to the left sidebar and click Feedback. 

You can select from: 

• Feature Requests

• Bug Reports

• Feedback

Contact Support

To reach us by email, head over to the left sidebar and click the Settings icon.

You will see options for: 

• Feature Requests

• Bug Reports

• Feedback

• Contact Us

What You Can Reach Out About

Support isn't just for technical issues. Feel free to get in touch to:

• Ask questions about how to train or improve your Individual AI

• Flag a Thought from the community that you found inappropriate or concerning

• Share a feature idea or use case you'd like to see on the platform

Response Times

Once you send your message, the team will get back to you within the timeframe tied to your subscription tier.

Every message is read and helps make the platform better for everyone.

Thank you for being here!