Support Resources

Whether you have a feature request, want to report a technical bug, or provide general feedback, we want to hear from you!

Get Started

Select the menu on the top left. Click Contact support.

You will then have three options for support.

Help Center

Select the Help Center to come back to this guide.

Feedback

Select Feedback to share feature requests, technical issues, or general feedback. Include as many details as possible, including screenshots.

Latest Releases

Discover what’s new on the platform in the latest release notes.

Send Messages

Reach us directly by email.

What You Can Reach Out About

Support isn't just for technical issues. Feel free to get in touch to:

• Ask questions about how to train or improve your Individual AI

• Flag a Thought from the community that you found inappropriate or concerning

• Share a feature idea or use case you'd like to see on the platform

• Something that isn’t working in the moment